Terms & Conditions

These terms form a binding agreement between you and Arcticbit ehf., kennitala 5007230920, a company registered in Iceland (“we”, “us”, “Arcticbit”). By creating an account or making a purchase you confirm that you have read, understood, and agreed to these terms.

Lucid is a digital productivity planner accessed via app.lucid.is after a one-time purchase. No physical product is shipped. Your purchase grants you a personal, non-exclusive, non-transferable, non-sublicensable licence to use the planner for your own private, non-commercial purposes.

You must be at least 16 years old to create an account and use Lucid. By using the service you confirm that you meet this requirement. Each person may hold only one account.

One-time payment of EUR 19.99 plus applicable VAT (or the equivalent in your local currency at the time of purchase) processed by Lemon Squeezy, which acts as Merchant of Record. Lemon Squeezy handles payment processing, VAT calculation, collection, and remittance on our behalf. The final price including VAT is shown at checkout before you pay. We do not receive or store your card details. There are no recurring charges.

We reserve the right to change the price for future purchases. Any price change will not affect purchases already completed.

Under Icelandic law (Act No. 16/2016, implementing the EU Consumer Rights Directive), you have a 14-day withdrawal period from the date of purchase for distance contracts involving digital content.

However, by proceeding with checkout and accessing the planner, you expressly consent to the immediate delivery of the digital content and acknowledge that you lose your right of withdrawal once access to the planner is granted. This is in accordance with Article 16(m) of the Consumer Rights Directive as transposed into Icelandic law.

If you have purchased but have not yet accessed the planner, you may withdraw within 14 days by emailing support@arcticbit.is. We will process the refund within 30 days.

Nothing in this section limits your statutory rights under mandatory consumer protection law.

You are guaranteed a minimum of 12 months of continuous access to the planner from your date of purchase.

After the guarantee period, we may continue operating the service at our discretion. We are not contractually obligated to do so beyond 12 months. If we decide to discontinue the service, we will provide at least 90 days advance written notice to the email address associated with your account and make a full data export available. Access to data export is your sole remedy upon discontinuation.

We do not guarantee that the service will be available at all times or without interruption. Scheduled maintenance, third party outages, and other factors may temporarily affect availability.

You agree not to:

• Share your account credentials with others or allow multiple people to use a single account.
• Use the service for any commercial, resale, or redistribution purpose.
• Access the service through automated means (bots, scrapers, scripts) other than the official Lucid interface.
• Attempt to reverse engineer, decompile, or extract the source code of the software.
• Interfere with or disrupt the integrity or performance of the service or its underlying infrastructure.
• Use the service in any way that violates applicable law.

Lucid is designed for personal planning. To keep the service reliable for everyone, the following fair use limits apply:

• One account per person. Multiple accounts held by the same individual may be merged or suspended.
• Reasonable storage. Each account is allocated up to 10 MB of planner data. This is generous for text based planning entries. The service is not intended for bulk file storage. We reserve the right to contact you or restrict access if your account exceeds this limit or significantly deviates from normal usage patterns.

We will always attempt to contact you before taking any restrictive action under this section, except in cases of clear abuse that threatens the service for other users.

Everything you write in your planner (entries, goals, habits, reflections) belongs to you. We claim no ownership of your content.

By using the service, you grant us a limited, non-exclusive licence to store, transmit, and display your content solely for the purpose of operating the service (for example, syncing your planner between devices). This licence ends when you delete your account.

The Lucid software, planner designs, cover artwork, paper textures, page layouts, brand name, logo, and all related content are owned by Arcticbit ehf. and protected by applicable copyright and intellectual property laws.

Your purchase grants a licence to use, not ownership of, the underlying intellectual property. You may not copy, modify, distribute, sell, sublicence, or create derivative works from any part of the service or its content.

The service is provided as described on our website at the time of your purchase. We will make reasonable efforts to ensure the service functions as described.

Beyond this, and to the maximum extent permitted by applicable law, the service is provided on an “as is” and “as available” basis. We do not warrant that the service will be uninterrupted, error-free, secure, or free of harmful components, or that it will meet your specific requirements or expectations.

We expressly disclaim all warranties not required by mandatory law, including implied warranties of merchantability and fitness for a particular purpose.

Nothing in this section excludes or limits any warranty that cannot be excluded under mandatory Icelandic or EEA consumer protection law.

To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or relating to the service or these terms shall not exceed the amount you paid for the service.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of opportunity, whether or not we were advised of the possibility of such damages.

Nothing in this section excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under mandatory Icelandic or EEA law.

We may suspend or terminate your access to the service if you materially breach these terms, including the acceptable use or fair use provisions. Where possible, we will give you reasonable notice and an opportunity to remedy the breach before suspension or termination.

You may delete your account at any time by contacting us at support@arcticbit.is. Upon deletion, your planner data will be permanently removed in accordance with our Privacy Policy.

Termination does not entitle you to a refund of the purchase price, except where required by mandatory law or where we terminate your account without cause during the 12 month guarantee period, in which case you will receive a pro-rata refund.

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, acts of government, internet or telecommunications failures, power outages, outages of third party services on which the service depends (such as hosting, database, payment processing, or authentication providers), cyberattacks, pandemics, or labour disputes.

How we collect, use, and protect your data is covered in our Privacy Policy, which forms part of this agreement. In summary: your data is yours. We do not sell it, we do not track you, and we do not use your content to train anything.

These terms are governed by the laws of Iceland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the District Court of Reykjavik (Héraðsdómur Reykjavíkur), without prejudice to mandatory consumer protection rules in your country of residence.

If you are a consumer in the EEA, you may also be entitled to bring a claim in the courts of your country of residence. You may file a complaint with the Icelandic Consumer Complaints Committee (Kærunefnd vöru- og þjónustukaupa) or with the consumer dispute body in your own country.

We may update these terms from time to time. For material changes, we will provide at least 30 days advance notice via the email address associated with your account before the changes take effect.

If you do not agree with the updated terms, you may delete your account before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions continue in full force and effect.

These terms, together with our Privacy Policy, constitute the entire agreement between you and Arcticbit ehf. regarding your use of the service. They supersede all prior agreements, understandings, and representations, whether written or oral.

Questions about these terms? Email us at legal@arcticbit.is.